We’re here to support you pre- and post-purchase of our device. Our toll-free number and online service portal allows us to answer any of your questions about our device and handle service requests.

Aftersales Services

Our devices are covered in a 1-year warranty against all manufacturing defects. 
Our advanced exchange program significantly reduces your down time, putting a new device in your hand the following day. Simply report an issue with your device and our team will configure, test and send a new device to you.
As technology and communication rapidly advances, our buy-back program makes it easier for you to be equipped with the latest and greatest device while disposing of obsolete devices through our HIPAA-compliant media sanitization capabilities. Our buy-back credit will be offered either through cash back in the form of a check or credit towards a new device purchase.
Track, manage and remotely monitor all your devices through our mobile device management system so you never lose another device again.

Data Plan

We offer a data plan with our partnering carrier that will seamlessly integrate with your device at an industry-competitive price.

Service Plan

“Accidents shouldn’t stop your business. We're here to help.”

Our optional service plan supplements your original warranty to provide full coverage and replacement for your device. Whether you crack your screen or get water in your device, our service plan covers all damages. We’ll replace your device and get a new device into your hands by the next day.